Responsibilities of Remote Technical Support Associate (Night Shift):
- Responsible for maintenance of existing platform
- Support software rollout for over 15+ sites
- Escalate calls to the appropriate escalation point
Qualifications of Remote Technical Support Associate (Night Shift):
- Prior customer service experience, ideally in a technical or healthcare environment
- Knowledge of Microsoft tools and services
- Support experience with hardware and software
Benefits of Remote Technical Support Associate (Night Shift)
- Competitive Hourly Rate
- Fully remote work
- 3rd Shift or Night Shift
- Small team / locally headquartered company